Reseller terms

Effective 29 September 2026 · These terms add to our customer terms, which also apply.

1. What a reseller account is

An approved reseller account lets you register and manage domains and email for your own clients from one console, with client records, statements and (optionally) client billing. Approval is at Skylite Group Ltd's discretion and may be withdrawn for misuse.

2. Prices and payment

Every domain registration, renewal or transfer costs the registry's price plus a flat US$1.00 platform fee, shown before you pay. You pay at the time of sale through SAIG Pay; there are no deposits, credit lines or minimums. What you charge your client, and in which currency, is entirely yours to decide. Email hosting is charged to you at wholesale (Free: one mailbox per client domain; Starter £3.00 and Business £9.00 per mailbox per month), accrued on your statement and paid through SAIG Pay. Prices are final: Skylite Group Ltd is not VAT registered.

3. Registrant and ownership

Domains are registered through our registrar partner in Skylite Group Ltd's registrar account, with your client recorded as the registrant contact. Your client is the beneficial owner. On a client's request, confirmed by you (or, where you are unresponsive for 14 days, verified directly with the client), we will release their domains to their own SAIG account or to another registrar. We will never hold a client's domain against them.

4. Nameservers and DNS

Because registrations are held with our registrar partner at cost, nameservers are the registrar's and cannot be changed. You have full control of DNS records, so a domain can point at any website, email or service. If a client requires custom nameservers, the domain must be transferred out.

5. Your responsibilities

You are responsible for your clients' registrant details being accurate, for their consent to the registration, for lawful use of the domains and email, and for your own invoicing and tax. Abuse (spam, phishing, unlawful content) results in suspension.

6. Refunds

Registry rules apply: once a registration completes it cannot be refunded. If a registration fails, you are refunded automatically in full. Email charges already accrued are not refundable; downgrades take effect from the next month.

7. Data

Client records you enter are yours; we process them only to provide the service. See our privacy policy.